Gwinnett County government has several issues that need to be addressed to ensure county government operates at peak efficiency, according to a recently completed operational performance assessment.
The assessment stemmed from the Gwinnett County Board of County Commissioners’ 2021 strategic planning session. At that point, the commissioners decided they needed to see the current state of county operations so they could establish “critical benchmarks” that can be used to measure how county government is doing to meet the needs of residents.
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