“I’m in room 112,” the girl tells the police dispatcher. “Please hurry up. There are a lot of dead bodies.”
The clear plea comes in a 12:10 pm call from Khloie Torres, then 10 years old and trapped at Robb Elementary School with a gunman who has murdered her friends and a teacher. Khloie, now 11, survived.
“Please get help. I don’t want to die. My teacher is dead. Oh my god.”
The dispatcher sends the message to the dozens, soon to be hundreds of law enforcement officers crowding the school in Uvalde, Texas.
It has been more than 30 minutes since the teenager entered the school and fired into rooms 111 and 112.
And another 40 minutes go by from Khloie giving details to authorities until a strike team bursts into the room and challenges the gunman at 12:50 p.m.
CNN has heard this 911 call and others made by the girl herself and classmates, whispering information and asking for help. It’s the call that should have ended any doubt or hesitation that the teenage gunman was active, wandering between the two connected classrooms, that the children were trapped, injured and needed saving.
The entire police response has been doomed, almost from start to finish. And the agencies have blamed each other for changing the narratives since the May 24 massacre, for failing to follow up on the initial attempt to enter the classroom when the gunman responded, for treating the suspect as barricaded but not as a active threat, and for the long waits. for equipment and specialized personnel.
CNN obtained the calls from a source and is using excerpts with the approval of Khloie’s parents. CNN also informed the families who lost people in the massacre that this story was coming.
Khloie’s father, Ruben Torres, a former Marine, said he knew how hard it was to give good information when under pressure. “That day, the things that he did were absolutely unbelievable,” he said of his daughter. Of the adults who responded, he said, “None of them had any courage that day.”
an agonizing wait
“I need help… please. Have you captured the person?” the fourth grade asks at 12:12 pm And a few minutes later, “Do you want me to open the door now?”
Over and over again, the dispatcher tells Khloie to be quiet, to keep her terrified and injured friends quiet, and to wait.
“I tell everyone to shut up, but no one listens to me,” he tells the operator. “I understand what to do in these situations. My dad taught me when I was a child. He Sends help.”
She tells the 911 operator that her teacher, Eva Mireles, is alive but was shot and calls for an ambulance at 12:15 p.m.
Outside, a final total of 376 armed law enforcement officers is gathering.
At 12:12 the radio call goes out: “Uvalde to any unit: Please note that we have a child on the line … room 12 [sic]. Is there anyone inside the building right now?”
“Go ahead with that kid’s info,” comes a response.
“The boy is advising you [sic] It’s in the room full of victims, full of victims right now.”
“10-4”, confirmation comes.
The announcement can be clearly heard on audio captured by body cameras worn by officers inside the school.
There was much confusion at the beginning of the mass response to the school shooting, which came after the gunman shot his grandmother in the head and hit a truck near the school, prompting emergency calls.
Once at the school, it was not immediately known if the shooter went to an office or a classroom, or had victims with him.
But the call from Khloie and some of her classmates who got online or made their own attempts to ask for help was clear. and known
The news spreads beyond those who heard the initial broadcast.
“Allegedly, a kid called when I was on the go. He’s been in that room for an hour,” an officer tells a newly arrived lifeguard, apparently referring to the shooter.
“We don’t know if he has anyone in the room with him, do we?” asks an officer in the hallway outside the classrooms. “He does,” comes the reply. “Eight or nine children.”
EMT: ‘We’re taking too long’
As some talk of gas masks, shields and a command post, an emergency doctor from the Border Patrol arrives. He also knows about the children.
“EMT! EMT!” he yells as he asks how to get to the victims in “Room 12”. An officer shrugs. Another who has been on the scene for more than 20 minutes says, “No, we hadn’t heard that,” apparently referring to the injured children.
The doctor tells them, “They just had a child in room 12, multiple victims, room 12.” He walks into the hallway to where more officers are crowding. “They said children, room 12.”
There is talk of finding a skeleton key.
The officers with long guns, helmets and bulletproof vests come a little closer and stop.
“F**k. We’re taking too long,” says the doctor.
Inside the classroom, Khloie initiates her third 911 call.
“Can you tell the police to come to my room?” she asks. And again, minutes later, “Can you send a police officer now, please?”
She is told to keep quiet, to keep her classmates (some apparently groaning in pain) quiet, and to wait.
She told the dispatcher that she thought she heard police in the hallway and was again advised to keep quiet.
Later, Khloie tells the police how she was using her teacher’s phone, how she knew how to make the emergency call without having to unlock the phone since it was just like her dad’s.
She also recounted how she had time to try to help her friends while the gunman was in the next classroom, where he killed all the students and wounded the teacher.
“I stood up to get Band-Aids because my friend had a big cut.”
Then, fearing the shooter might return to his room, he hid under a table again.
The girl is on the call when officers finally force their way into the next room. Loud, long bursts of gunfire can be heard as the dispatcher tells him, “Stay down. Don’t get up. Stay down. No, don’t move.”
The girl survives. She is taken to the hospital on a school bus with other injured classmates, where she is able to talk face-to-face with one of the first responders and tell him that she was on the phone.
“I was trying not to cry,” he said.
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